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Viewing and Managing Notifications

SafetyNow Bridge sends out many different types of notifications via email. Some examples include:

  • When the user is first created
  • When a new course is assigned
  • After a course becomes overdue
  • Weekly summaries of courses they must take
  • etc.

As an admin, you can view every single notification that has been sent to a user, when it was sent, and see a preview of the email itself.

To view a user’s notifications, start by going to the Admin section via the Application Switcher. From there, click on Users & Permissions and in the menu that appears, click Manage Users.

Manage Users.png

You’ll see a list of all the users in your account. Click on the user’s name who you want to view notifications for, then click on View Notifications.

View User Notifications.png

That will show you all the notifications ever sent to the user. You can see the email itself by clicking on the eye icon.

User Notifications List.png

Important! Only users with email addresses will receive notifications.

SafetyNow sends out notifications for quite a number of events. You can take total control over this, however, and choose exactly what emails get sent out.

Note that not all users have the ability to edit notifications. 

To get started, go to the Application Switcher and click Admin. From there, click Account Management, then Notifications.

This will bring you to a screen showing you all of the notifications that SafetyNow sends out, along with a brief description. Let’s check out the overall settings first though.

Send Email Notifications [1] will allow you to turn on or off all emails that SafetyNow sends out. Clicking on More Settings [2] will allow you to change where the emails come from and who your learners will reply to:

The From Label can be anything, like a name, company name, etc. The Reply Address has to be a valid email address – anyone who replies to an automated SafetyNow email will send their reply to that address.

And that’s it! There are tons of settings on this page, so explore and let us know if you’re not sure what an email is.